Builder disappeared in East Dunbartonshire Council? — check the company, then claim

The short answer: a builder who stops answering has usually not escaped — the company record survives. Look the company up on Companies House today: status, directors, prior dissolved companies. Then run the civil route; a missing builder strengthens, not weakens, a claim of breach.

REVIEWED BY: Sean McNamara on 2026-09-03

Step 1 — Look the company up (free, official)

Companies House search — enter the exact name from your quote/invoice. You will see: incorporation date, registered office, directors (and their other companies), filing history, and status (active / dissolved / liquidation). Screenshot the record into your evidence file.

Step 2 — What the status means for your claim

Active — proceed normally: letter before action to the registered office, then small claims.
Dissolved — your claim is not dead: apply to restore the company to the register to pursue it (proportionate for larger losses), or pursue directors personally where they traded fraudulently — take advice on that step.
Liquidation — register as a creditor with the liquidator; recoveries are usually poor, which is exactly why the card route matters.

Step 3 — Paid by credit card? Use it

Section 75 makes the card lender jointly liable for breach or misrepresentation — even when the builder has folded. Deposit-on-card covers the contract price in general. Debit cards: chargeback (time-boxed, free to try).

Step 4 — Report the abandonment

East Dunbartonshire Council Trading Standards

Trading Standards page verified live (HTTP 200) during the wave-6 council wave. Consumer complaints reach the team via the Citizens Advice consumer service. The council's Trading Standards page: https://www.eastdunbarton.gov.uk/services/a-z-of-services/business-matters-licensing-and-permits/trading-standards-business-advice/ (verified 2026-09-04). Complaints are triaged nationally: the Citizens Advice consumer service passes your report to this council.

Abandonment patterns matter to enforcers — one report rarely triggers action; many do.

Independent information directory — not legal advice.

Sources: Companies House; https://www.eastdunbarton.gov.uk/services/a-z-of-services/business-matters-licensing-and-permits/trading-standards-business-advice/ (verified 2026-09-04).

Reviewed by Sean McNamara · 2026-09-03 · Independent information directory — not legal advice.